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Telephony Hardware Technical Notes

TAPIEx works with virtually any TAPI device and most development environments.

PBX / Phone Systems
Alcatel Lucent Samsung
Avaya (Network Alchemy) NEC Siemens (HiCom, HiPath)
Cisco Systems Vertical Networks 3COM
Ericsson Panasonic  
 
Intel/Dialogic boards
Product Information
Dialogic install using Windows 2000
Installing/Uninstalling the Dialogic Wave Driver and the TSP for TAPI using WinNT
Download the latest drivers and information (www.Intel.com)
All Intel / Dialogic Quick Install Guides
 
Dialogic cards listed below can be used with TAPIEx..
D/4PCI D/41EPCI D/4PCIU D/41JCT DIALOG/4
D/42-NE2
PBX Integration Board
D/82JCT-U
PBX Integration Board
DSE
PBX Integration Board
D/120JCT-LS D/240SC-T1
D/300SC-E1 D/240PCI-T1
D/300PCI-T1 D/240JCT-T1 D/300JCT-E1
D/240SC-2T1 D/300SC-2E1 D/480SC-2T1 D/600SC-2E1 DTI/240SC
DTI/241SC DTI/300SC DTI/301SC DTI/480SC DTI/481SC
DTI/481SC DTI/600SC DTI/601SC
VFX/PCI  
ProLine/2V * D/41E * D/41ESC * D/21D * D/41D *
D/21H * D/41H *      
 

Note: The default wave format in our demo samples is PCM, 16bits, 8kHz, Mono which may not work in some of the Dialogic cards. If so, please use the PCM, 8bits, 11Khz, Mono wave files that many Intel / Dialogic cards support natively. Download our wave file in this format at 11khz8bitsmono.

The cards marked with a * only support wave files in u-LAW, 8kHz, 8bit, Mono format, so please using these wave files in "demo\wave_u-law" directory instead of the "demo\wave_pcm".

 
Way2Call Hi-Phone
Product Information
Developers Download


The Alcatel 4200/4400 telephone systems can be configured in both first party and third party configuration.

In first party configuration, a device called an Alcatel 4961 module is slotted into the digital telephone of the user. The device is connected to the workstation using a serial cable. The TSP that comes with the device is installed on the workstation and Tapi Link talks to this driver.

In third party configuration, a product called a CSTA card is installed in the Alcatel telephone system which is connected to the LAN via an Ethernet port. This communicates via TCP/IP with a WinNT server. The third party TSP that comes with the device is installed on the server. Using "Tapi Remote Service Provider", a component of Tapi 2.1 and greater, the call control capability distributed to the workstations and Tapi Link talks to this driver.

  • Alcatel TAPI White Paper
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    The Avaya IP Office telephone system follows on from the highly successful Alchemy series, extending the functionality and range of products.

    The IP Office, Argent Branch, Argent Office and Cybergear Gold telephone systems can only be configured in first party configuration though the communication is via the local area network. The IP Office, Argent Branch, Argent Office and Cybergear Gold telephone systems are hub/router based.

    The telephone system has a static IP address on the LAN. The TSP that comes with the telephone system is installed on the workstation. Using TCP/IP the call control capability is distributed to the workstations and Tapi Link talks to this driver.

  • AVAYA TAPI Page
  • AVAYA TAPI Service Provider - User Guide
  • AVAYA TAPI Service Provider - Developer Guide


  • Cisco TAPI Service Provider Installation and Configuration
  • Cisco CallManager Codec Support FAQ




  • BusinessPhone Computer Telephony solutions
  • http://www.ericsson.com/enterprise/library/brochures_datasheets/BusinessPhone/BP_102243.pdf


  • OpenWorX TAPI Link
  • NEC web site



    The Norstar telephone system can be configured in both first party and third party configuration.

    In first party configuration, a device called a CTA100 is attached to the telephone extension line of the user. The device is connected to the workstation using a serial cable. The TSP that comes with the device is installed on the workstation and Tapi Link talks to this driver.

    In third party configuration, a device called a CTA100 is attached to any digital extension line on the telephone system. The device is connected to a WinNT server using a serial cable. The third party TSP that comes with the device is installed on the server and is enabled using a license key available from Nortel. In addition to the device, an appropriate user license needs to be purchased. Using "Tapi Remote Service Provider", a component of Tapi 2.1 and greater, the call control capability distributed to the workstations and Tapi Link talks to this driver.

    Information on the CTA100 can be found on their website at http://www.nortelnetworks.com/products/01/norstar/cti/cta.html



    Computer Telephony Applications (Product Data Sheets)



    The Panasonic KXTD range can only be configured in third party configuration.

    A serial cable is connected between the RS-232 port on the telephone system and a COM port on a WinNT or Win2K server. The Panasonic Tapi Service Provider that is freely available from Panasonic is installed on the server. Using "Tapi Remote Service Provider", a component of Tapi 2.1 and greater, the call control capability is distributed to the workstations and Tapi Link talks to this driver. Panasonic Desktop Telephony Assistant is not required.

  • Panasonic TAPI page



    Samsung DCS
    The Samsung telephone system can be configured in both first party and third party configuration.

    In first party configuration, a device called a CTM (Computer Telephony Module) is attached to the telephone extension line of the user. The device is connected to the workstation using a serial cable. The TSP that comes with the device is installed on the workstation and Tapi Link talks to this driver.

    In third party configuration, a device is attached to the telephone system. The device is connected to a WinNT or Win2K server using a SIM (Serial Interface Module). The third party TSP that comes with the device is installed on the server. Using "Tapi Remote Service Provider", a component of Tapi 2.1 and greater, the call control capability distributed to the workstations and Tapi Link talks to this driver.

  • Samsung TAPI information



  • Siemens (1st and 3rd party TSPs, see Siemens HiPath Downloads website: TAPI Drivers and CSTA Interface Description for free download of TSPs, Developer Guides and Data sheets)
  • HiPath TAPI 120/170 V2.0 TAPI 2.2 SP (1st/3rd party TSP, see Siemens HiPath Data Sheet (PDF): HiPath TAPI 120/170)
  • CallBridge TU, CorNet-TS TAPI Service Provider (1st party TSP, see Siemens HiPath Data Sheet (PDF): CallBridge TU)
  • Opti32 - Hicom CTI TAPI SP (1st party TSP, see Siemens HiPath Data Sheet (PDF): Hicom CTI TAPI)
  • Hicom CallBridge TA TSP (1st party TSP, see Siemens HiPath Data Sheet (PDF): Hicom CallBridge TA)
  • HiPath CAP V1.0 - CAP TSP (3rd party TSP, see Siemens HiPath Administration Guide (PDF): HiPath CAP V1.0 - CAP TAPI Service Provider)
  • Additional Data sheets about Open Interfaces for HiPath (1st/3rd party TSPs):
      see Siemens HiPath Data Sheet (PDF): Open Interfaces for HiPath - TAPI '1st Party' - PC-supported Telephony
      see Siemens HiPath Data Sheet (PDF): Open Interfaces for HiPath - TAPI '3rd Party' - Client/Server supported PC Telephony
      see Siemens HiPath Data Sheet (PDF): Open Interfaces for HiPath - How Siemens is supporting the use of Hicom 300 / 300 E




    The 3COM NBX is an IP based telephone system that can only be configured in first party configuration though the communication is via the local area network.

    The 3COM NBX is hub/router based. The telephone system has a static IP address on the LAN. The TSP that is downloaded from the telephone system is installed on the workstation. Using TCP/IP the call control capability is distributed to the workstations and Tapi Link talks to this driver.

    Information on the 3COM NBX 100 telephone system can be found on their website at 3Com NBX 100 Communications System


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