Support Request Form
To save you time, please follow the instructions
on this list before requesting support:
Please visit our web site at http://www.tapiex.com for the latest information, including updated components and help files, frequently asked questions, and other useful support information.
Review all applicable information in this help system.
Examine an applicable sample program's source code
and compare it to your program.
Registered users will
receive priority technical support; we endeavor to
answer technical questions from registered users within
24 hours of receipt during office hours 9 AM - 4 PM
CST Monday - Friday.
Technical support for trial version users is only
available if time allows.
Enter the information that is relevant to your
question, the more information that you give, the more
likely it is we will be able to help. You must fill
in your Email address .
I nformation must be provided for all fields marked with an "*".
Will you constantly annoy me via email?
Certainly not! Our existing customers very much enjoy our email communication which is infrequent but highly relevant. We only notify
our customers of new products, critical updates and other important information. Your email address is kept confidential.